Demonstration: some of the schools, infrastructure projects, visits and problems shown are fictitious (EduCheck code DEMO-…); the figures shown include them.

Complaints procedure

Is there a clear procedure that students or parents can follow if they have any complaints about members of staff?

Institut Bonne Espérance · 12 October 2026

Reported during the monitoring visit of 21 December 2025.

Acknowledged

Resolved? Map

Status Acknowledged

0 daysSince the report

MediumSeverity

CategoryComplaints procedure

History

Acknowledged

14 January 2026 · School
Reported

12 October 2026 · Monitor
Fixed (upcoming step)
Verified (upcoming step)

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